Overview:

This role acts as the first contact for potential students at a BSC Education college. As a result, this is in many ways the most important interaction the student will have before their course begins.  
The role of Sales Consultant combines sales techniques with a consultative and mentoring approach, to provide the required level of support to allow the prospective student to make the right choice - that BSC offers the right course in the right location for them!
This role would suit a person that has consultative sales experience previously. This could be gained in the education, tourism or hospitality sector or other sectors where a consultative approach is required to close a sale.

Duties of the role include, but are not limited to, those listed below.


Sales Focus:

1. To sell and enrol students to our Bangkok college and Thai summer academies
2. To sell our colleges in the UK and internationally
3. To develop relationships with local schools in order to sell BSC courses via the school/parents
4. To prioritise ‘warm’ leads and prepare for each call
5. Respond to inbound leads from Emails, Calls, live chat, social media and enquiry forms.
6. Build and nurture relationships with students, parents and group leaders
7. To take a prospective student through a series of questions based on their initial enquiry in order to provide them with relevant information to make a decision
8. To maintain detailed call notes on each conversation and remain knowledgeable about the prospective student
9. Understand the stage the prospective student is at before starting a follow up call.
10. To guide prospective students through a course and location evaluation based on their requirements
11. To provide support in decision making and offer to send additional information as required during the call or as part of an arranged follow up
12. To confirm that course and location (close the sale) as part of the call and complete necessary paperwork/take payment or to provide information so that the prospective student can complete the application themselves (follow up to confirm required)

Brand, Marketing & Communications

1. Increase brand awareness of BSC by visiting local schools
2. Promotional activity: create visibility and generate leads via pop-ups in shopping centres and other relevant venues
3. Identifying market opportunities based on conversations with students and share this insight during weekly team meetings
4. Representing BSC at trade shows, exhibitions and events as required by the needs of the business
5. Responsibility for ensuring the BSC Brand is correctly represented through an in-depth knowledge of the product
6. Interacting with the wider BSC team via Yammer (sharing success stories etc)
   

Education & Experience Required: 

• Fluent Thai Speaker
• English B2 Level
• Other language(s) desirable

Experience & Knowledge Desired: 

• A professional salesperson with an interest in the commercial function of a business
• While experience in the education sector is preferable it is not required.   However the post holder must have significant experience in a service led role
• A strong focus record of delivering results and working towards targets
• Flexible to meet the needs of the business and demonstrate a passion for your customers and colleagues
• Proactive and engaging, with good phone manner.
• A keen attention to detail and ability to ask open questions.
• Ability to work remotely both independently and as part of a team
• Receptive to training and feedback

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below:
 
BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.
BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it!

BSC VALUES:
AIM HIGHER: We proactively make suggestions and solutions for challenges and opportunities.
COLLABORATE: We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals.
COMMUNICATE: We communicate in a timely way with clarity, respect and transparency.
CUSTOMER FOCUS: We seek to provide consistent high-quality experiences that customers will remember.
TEAM FOCUS: We seek to reward and recognise   excellence and innovation within our employees.


The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.
 We are committed to providing a creative, rewarding and successful learning and working environment for our students and team. 
 
 We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable