Overview:  

The Activity Manager is responsible for planning, implementing and delivering a high-quality social programme of activities and excursions to Young Learner students studying with BSC Young Learners (BSC YL). Activity Managers are required to motivate and encourage students to fully participate in the programme and to ensure the safety of students remains paramount at all times. They are responsible for communicating messages from the Centre Manager to the Team Members. They are required to adhere to BSC Rules and follow all BSC safeguarding policies. Activity Managers are also required to adopt welfare duties when required. The main duties and responsibilities are listed below:

The Activity Manager (ActM) is responsible for ensuring the effective running of the social programme at the designated BSC Young Learners centre. The ActM will lead and support all Activity Welfare Leaders in planning, and implementing a fun and safe programme as well as liaising with the Centre Manager to ensure that the programmes are cost effective.

The main duties and responsibilities are listed below 

Duties:

Activities & Excursions 

• Ensure the weekly activity and excursion programmes run smoothly. 
• Complete the preparation of Activity packs for Activity Welfare Leaders. 
• Ensure activities are varied and appropriate to students at the centre. 
• Prepare excursion itineraries and excursion packs. 
• Update and maintain noticeboards. 
• Make students aware of daily activities, excursions and sign-up sheets for activities with limited spaces. 
• Plan and oversee evening activities. 
• Plan activities to suit all ages. Some activities may need to be specific to certain ages (such as two movies on ‘Movie Night’; one for under 12s and another for over 13s). 
• Participate in activities and excursions where necessary. 
• Maintaining the host centres and BSC YL equipment. 
• Complete and update equipment inventory. 
• Encourage students to feel included in activities and excursions. 
• Organise and lead daily activity team meetings. 
• Lead Excursion briefings for Full-day and Half-day trips. 
• Communicate with attraction providers, coach companies and other suppliers. 
• Confirm bookings via emails and phone calls. 
• Remain alert to ensure the students stay safe.

Centre & Head Office 

• Complete ‘social’ weekly returns for the Centre Manager in a timely manner. 
• Respond to Head Office (HO) requests in a timely manner, and provide weekly updates on the social programme and student feedback. 
• Complete any administrative tasks required by HO. 
• Ensure that confidential records or forms are completed accurately and stored securely. 
• Attend and participate in pre-excursion International Group Leader and management team meetings. 
• Assist in student inductions. 
• Lead continued professional development (CPD) sessions for Activity Welfare Leaders (AWL). 
• Work with other managers to ensure that the academic programme is integrated into the social programme. 
• Manage a weekly budget and petty cash for activities. 
• Collaborate with Centre Manager to ensure that Activity Welfare Leaders are rota’d to groups. 
• Ensure Activity Welfare Leaders complete daily Activity Planners and upload session feedback. 
• Take an active role to adopt BSC YL’s attendance and absence procedure. 
• Attend regular all-management meetings and centre team meetings. 
• Complete honest and accurate Activity Team Appraisals.

Pastoral 

• Perform residential duties punctually and professionally. 
• Collaborate with team members to ensure safety and security within accommodation. 
• Actively support the Welfare Manager to ensure mealtimes are supervised. 
• Assist the Welfare Team in monitoring student behaviour and help ensure students are comfortable at the centre. 
• Be a role model for the students.
• Complete Administration for Medicine Training so that you can administer medicine as well as First Aid

Transfers 

Child Protection & Safeguarding 

• Familiarise yourself with the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• To adhere to the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• Ensure student ratios are maintained in accordance with site rules BSC Young Learners Child Protection and Safeguarding Policy.
• Provide safety and welfare assistance to all students.
• To complete BSC YL Safeguarding training before arriving at the centre.

Other 

In addition to the above, all Activity Managers are required to:

• Work well in a team.
• Remain positive, friendly and approachable.
• Act in accordance with professional standards at all time.
• Comply with the host centres’ and BSC YL’s rules and regulations.
• Comply with BSC’s Uniform Policy
• Follow BSC YL’s policies, procedures and protocols
• Attend pre-course training induction to meet  team members from their own and other centres and to be briefed fully on all aspects of working at a BSC YL summer school
• To carry out any duties as may be reasonably assigned by the Centre Manager.

Required Experience & Skills 

Essential  

• Experience of and enthusiasm for working with children/teenagers 
• Ability to work well in a team 
• Experience as an AWL or similar role in a summer/language school setting 
• Excellent communication and organisational skills 
• Flexibility in working hours and willing to work hard 
• Effective Leadership skills
• Right to work in the UK or EU (depending on the respective centre)
• Have a good local knowledge of the respective course town

Desirable 

• Management experience in a summer/language school setting 
• Ability to organise and lead group activities (these include various sports, arts & crafts, performing arts, etc.) 
• Recognised qualifications in sports coaching, dancing instruction, etc 
• Valid lifeguarding qualification 
• Valid first aid certificate 
• Previous child protection and/or safeguarding training

Conditions  

• Competitive weekly salary which is dependent on experience. 
• Accommodation (where applicable) and meals are provided. 
• 48 hours per week. Some working hours may be unsociable due to evening activities, night duties (if residential) and varying times of student arrivals/departures. 
• There is at least one full day off per week. (To be agreed with the CM at the centre.) 
• Activity Managers are provided with two BSC YL t-shirts or polo shirts and a BSC jacket.  Uniform is compulsory when on duty. 
• All references will be followed up and any gaps in CVs will need to be explained. 
• Reference requests will ask specifically whether there is any reason that they should not be employed in situations where they have responsibility for, or substantial access to, persons under 18.  

• Proof of identity and qualifications will be required. Only those with the right to work in the UK, Ireland, France or Malta are eligible for any BSC YL position.

Training 

Full product knowledge training will be provided 

A handbook will be provided giving insights and links to all relevant information 

On-going training will be provided on an individual and group need basis 

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below:

Equality, Diversity & Inclusion Statement

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below: 

BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.

BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it!

BSC VALUES:

AIM HIGHER: We proactively make suggestions and solutions for challenges and opportunities.

COLLABORATE: We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals.

COMMUNICATE: We communicate in a timely way with clarity, respect and transparency.

CUSTOMER FOCUS: We seek to provide consistent high-quality experiences that customers will remember.

TEAM FOCUS: We seek to reward and recognise  excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.