Overview:  

The Activity Welfare Leader (AWL) is responsible for planning, implementing and delivering a high-quality social programme of activities and excursions to Young Learner students studying with BSC Young Learners (BSC YL). AWL’s are required to motivate and encourage students to fully participate in the programme and to ensure the safety of students remains paramount at all times. They are required to adhere to BSC Rules and follow all BSC safeguarding policies. AWL’s are also required to adopt welfare duties, which means they need to provide support, guidance and assistance to students, coordinating welfare-related activities and working closely with other team members to create a positive and nurturing environment. AWL’s will also attend to pastoral duties. 

The main duties and responsibilities are listed below:

Duties:

House duties & Pastoral Care

• House Duties & Pastoral Care 
• Be responsible for student welfare. 
• Ensure high standards of student behavior. 
• Ensure each student’s dietary/religious needs are met. 
• Perform all residential duties in a professional manner. 
• Monitor students’ regular medication requirements. 
• Attend the hospital or Doctors with a student, if/when required. 
• Be responsible for unwell students and maintain medical records. 
• Maintain high level of tidiness and liaise with Housekeeping as necessary. 
• Support the Welfare Manager to manage the laundry system. 
• Report any disciplinary issues to the Centre Manager and Welfare Manager. 
• Gave daily meetings with assigned group of individuals. 
• Act as a welfare point of contact for individual students. 
• Communicate any welfare concerns to the Welfare Manager. 
• Help students settle into life in the centre and the UK, ensuring that they have the correct. Information regarding personal safety, centre rules and UK Law.
• Support the Welfare Manager during student induction, orientation and creating Welcome Packs (ensuring that each student has a fully completed ID card and a wristband).
• Safeguarding duties. 
• Support the Welfare Manager to record accidents, issues or incidents and note action taken relating to student welfare. 
• Support Welfare manager with laundry requirements. 
• Carry out meal time, free time and night time supervision duties as required. 
• Check for student absences from classes by doing classroom checks and following up on absences. 
• To monitor and supervise the centre sickbay when it is occupied. 
• Assist the Welfare Manager to ensure that residences are cleaned and maintained to a high standard at all times. 
• Be a role model for International students.

Activities

• Work with the team to design, organise and run the activity programme. 
• Follow activity programme set out the activity manager unless requested to change due to weather or other circumstances. 
• Support the Activities Manager to develop materials for Social Programme. 
• Manage time appropriately by arriving early to set up activity and gather resources. 
• Promote and update the activity programme using posters, noticeboards, sign-up sheets and in communicating with the students. 
• Make sure you take a first aid kit on the activity. 
• Complete a register for the activity and hand into the activity manager. 
• Participate in all activities with enthusiasm. 
• Encourage all students to participate in all activities. 
• Make sure all students feel included in all activities. 
• Report all incidents on activities, excursions or elsewhere, using the incident report form process. 
• Attend and participate in all activity team meetings and excursion briefings. 
• Support the Activities Manager to create Activity Packs. 
• Consult the Risk Assessments before each activity. 
• Familiarise yourself the Activity handbook. 
• Ask the Activities Manager about any aspect of delivery that you are not sure about.

Child Protection & Safeguarding 

• To promote and safeguard the welfare of children and young persons you are responsible for and come into contact with. 
• Familiarise yourself with the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• To adhere to the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• Ensure student ratios are maintained in accordance with site rules BSC Young Learners Child Protection and Safeguarding Policy. 
• Complete online Safeguarding for Young Learners (Level 1) before arrival and complete an in-person refresher during on-site induction. 

Excursions 

• Accompany and fully supervise students in your care. 
• Familiarize yourself with excursion material and the excursion itinerary (these will be provided to you in the pre-excursion briefings the evening before the excursion). 
• Attend all pre-excursion briefings. 
• Ensure you have any required tickets for attraction bookings. 
• If you are responsible for the packed lunches, arrive at breakfast early to eat and collect the trolley. 
• Communicate the weather forecast to the group before leaving so they are prepared. 
• Ensure students are wearing their lanyards containing their school ID, emergency contact information and wristbands. 
• Ensure students are wearing appropriate clothing for the weather. For example, a jacket for rain, etc. 
• Complete a student register before leaving on the bus. 
• Carry a first aid kit on the excursion. 
• Build rapport, agree drop off and pick up location and time, and exchange phone numbers with the coach driver. 
• Complete regular head counts and dynamic risk assessments. 
• Support the Activities Manger to create Excursion Packs. 
• Consult the Risk Assessment before every excursion. 
• Remain alert to ensure the students stay safe. 
• Communicate updates regularly with the activity manager. 
• Wear the BSC branded green uniform during working hours.

Transfers 

• Carry out duties associated with the transfer of students on arrival and departure days as required by the Centre Manager. 
• Prepare a plan with your activity manager to get to the airport for an appropriate time. 
• If necessary, take a printed Unaccompanied minor form with a form of your ID. 
• Monitor the flight progress with the flight number to stay up to date with arrival time. 
• Arrive to the gate early to give plenty of time for early flights. 
• Ensure you collect a packed lunch before departing to the airport. 
• Arrive at the airport neat, clean and presentable. 
• Keep in contact with the coach drivers or taxi companies as you wait at the gate. 
• Wear the BSC branded green uniform.

Other 

In addition to the above, all Activity Welfare Leaders are required to: 

• Attend onsite induction to be hosted by Activities Manager and Welfare Manager
• Work positively as part of a team. 
• Demonstrate a positive attitude. 
• Attend and participate in all centre team meetings. 
• On rare occasions, you may be asked to serve food. 
• Act according to accepted professional standards at all times. 
• Act in the welfare of the students at all times. 
• Make sure you are clean, neat and presentable during working hours. 
• Comply with the BSC uniform policy. 
• Comply with centre and BSC YL rules and regulations. 
• To carry out any duties as may be reasonably assigned by the Centre, Welfare or Activities Manager.

Required Experience & Skills 

Essential  

• Fluent or near-fluent in English or English as an Additional Language (EAL)
• Experience of working with children/teenagers 
• Ability to work well in a team 
• Able to thrive in a residential setting (if applying for a residential location) 
• Strong communication skills 
• Flexibility and willing to work hard 
• Right to work in the UK/EU (depending on the respective centre) 
• Enthusiasm for summer school life
• Enhanced DBS (Disclosure and Barring Service) clearance.  

Desirable 

• Experience in working with summer/language schools 
• Ability to organise and lead group activities (these include various sports, arts & crafts, performing arts, etc) 
• Recognised qualifications in sports coaching, dancing instruction, etc 
• Valid lifeguarding qualification 
• Valid first aid certificate 
• Previous child protection and/or safeguarding training 

Conditions  

• Competitive weekly salary which is dependent on experience. 
• Accommodation (where applicable) and meals are provided. 
• 42 hours per week. Some working hours may be unsociable due to evening activities, night duties (if residential) and varying times of student arrivals/departures. 
• There is at least one full day off per week. (To be agreed with the CM at the centre.) 
• Activity Welfare Leaders are provided with two BSC YL t-shirts or polo shirts and a BSC jacket.  Uniform is compulsory when on duty. 
• All references will be followed up and any gaps in CVs will need to be explained. 
• Reference requests will ask specifically whether there is any reason that they should not be employed in situations where they have responsibility for, or substantial access to, persons under 18.  

• Proof of identity and qualifications will be required. Only those with the right to work in the UK, Ireland, France or Malta are eligible for any BSC YL position. 

Training 

Full product knowledge training will be provided 

A handbook will be provided giving insights and links to all relevant information 

Equality, Diversity & Inclusion Statement

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below: 

BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.

BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it!

BSC VALUES:

AIM HIGHER: We proactively make suggestions and solutions for challenges and opportunities.

COLLABORATE: We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals.

COMMUNICATE: We communicate in a timely way with clarity, respect and transparency.

CUSTOMER FOCUS: We seek to provide consistent high-quality experiences that customers will remember.

TEAM FOCUS: We seek to reward and recognise  excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.